Gold Rush Gaming is passionate about providing the best service to all our partners who have our video gaming terminals in their establishments. We wouldn’t be able to provide the service we do without the help of all our teams here at Gold Rush Gaming. Here is a quick look into what some of our service departments do and why we think that it is important for each of our accounts to have access to them:

Marketing: Our marketing team is here to help you with all your marketing needs. We have in house marketing coordinators who are dedicated to working with our partners to provide assistance with advertising, in house promotions, sponsorship opportunities, and more. We are always ready to be creative and provide new and exciting ways to draw in new gamers and keep your current ones loyal to you.

Relationship Managers: Each of our partners is designated a relationship manager, or an RM as we call them, that is dedicated to their account. A relationship manager is there from the start, they assist with the initial install and are there every step of the way. Our RMs work to ensure that each of their partners are getting the best possible experience with Gold Rush Gaming. They are there to do everything they can to help make your location successful in video gaming.

Technicians: Our technicians are always nearby when needed. We promptly dispatch a technician to your establishment for service calls and they work 24/7 to come to our partner locations and service the equipment properly and efficiently.

Call Center: Our call center is open 24 hours a day 7 days a week and is always there to provide you with the best service we can. Call us today to speak to one of our friendly staff members and receive the information and answers you need today.